Do we visit you first, or do you visit us at our location?
Cirrius will visit you at your location within the greater Sydney area for our initial consultation. For clients located outside this area where air travel is required, alternative arrangements can be made.
How much is the initial consultation?
We offer a complimentary first consultation, allowing us to have an open and cooperative discussion on how Cirrius can assist your business effectively.
What is the process for starting a consulting engagement with Cirrius?
After the initial consultation, Cirrius will provide a proposal that outlines our approach, the scope of services, and the estimated timeline. Once agreed, we will send you a formal engagement letter and begin the project planning phase.
How does Cirrius determine the scope of work for each client?
Each engagement is customized based on the unique needs of our clients. During the initial consultation, we assess your specific challenges and goals, then develop a proposal with a detailed scope of work. Adjustments to the scope can be made as the project progresses to address evolving needs.
Does Cirrius require a long-term commitment?
No, our services are flexible, and we can provide both short-term and long-term engagements. We work with you to structure an engagement that best meets your business’s needs, whether it’s a one-off project or ongoing support.
How are Cirrius’s consulting fees structured?
Our fees depend on the scope and complexity of each project. We offer both fixed-fee and time-based pricing models to provide flexibility and transparency, and we will always agree on a fee structure with you before work begins.
What is included in Cirrius’s consulting fees?
Cirrius’s fees include the time and expertise necessary to perform the agreed services. Any additional expenses, such as travel outside the Sydney area or specialized resources, will be discussed and agreed upon with you in advance.
What are Cirrius’s primary areas of expertise?
Cirrius specializes in a range of management consulting areas, including strategic planning, operational efficiency, business transformation, process optimization, and organizational development. Our consultants bring diverse industry experience to help drive impactful results for our clients.
How soon can we expect results from working with Cirrius?
The timeline for seeing results depends on the nature and scope of the project. For short-term, high-impact projects, clients may start seeing benefits within weeks. For longer-term initiatives, we work with you to establish milestones to ensure progress and measurable results at each stage.
What if we need to change the scope of work during the engagement?
We understand that business needs can change. Any adjustments to the scope will be managed through a formal change process, where we review the requested changes with you and agree on any necessary modifications to the timeline and fees.
How does Cirrius handle confidentiality and data security?
Client confidentiality and data security are top priorities at Cirrius. We follow strict confidentiality protocols and comply with all relevant data protection laws. A confidentiality agreement will also be included in our engagement terms to ensure your information remains secure.
Does Cirrius provide ongoing support after the engagement ends?
Yes, Cirrius offers options for ongoing support, whether through scheduled follow-up consultations, training sessions, or periodic assessments. We can tailor post-engagement support to suit your ongoing needs.
Who will be working on our project, and can we request specific consultants?
Cirrius assigns consultants with relevant expertise based on the project requirements. While we make every effort to honour specific consultant requests, the final team composition is determined by project needs and consultant availability.
What should we prepare for the initial consultation?
To make the most of your first meeting with Cirrius, it’s helpful to provide an overview of your business challenges, goals, and any relevant data or reports. This allows us to understand your needs better and suggest the most effective approach.
What happens if there is a dispute or issue during the engagement?
We have an established dispute resolution process to ensure any issues are promptly addressed. This includes escalation to project directors and, if necessary, mediation to reach a fair resolution.
Does Cirrius provide training or workshops for our team?
Yes, Cirrius can design and deliver custom workshops and training sessions aligned with the goals of your project. Training sessions can be integrated into the engagement plan or provided as a standalone service.
How does Cirrius measure success on our project?
Cirrius works with you to define clear objectives and key performance indicators (KPIs) at the start of each project. Success is measured against these KPIs, with regular progress updates and end-of-project assessments to review outcomes.
Are Cirrius consultants available for on-site visits outside Sydney?
Yes, our consultants can travel to other locations as needed. Travel arrangements and associated expenses will be discussed and agreed upon in advance to ensure clarity.
What is Cirrius’s approach to managing large-scale projects?
For large-scale projects, Cirrius follows a phased approach, starting with strategic planning and stakeholder alignment, followed by phased implementation, regular check-ins, and progress tracking. This approach helps ensure timely and effective execution on complex initiatives.
